Frequently asked questions

• Starlink Mini Kit: Dish, base stand, power supply, and cable.

• Jackery Battery & Solar Kit: Battery unit, 100W solar panel, and charging cables.

Pickup and return are at our Surprise, AZ location (Waddell Rd & Litchfield Rd). The exact address will be emailed after your reservation is approved.

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At this time, rentals are pickup and return only.

With average use, you can expect 6–8 hours of runtime on battery power alone. Using the solar panel in good sunlight can extend runtime.

No. Starlink connects directly to satellites and does not require local internet or cell towers.

The Starlink Mini with a Roam plan works anywhere in the continental U.S. with an open view of the sky. Obstructions like trees, tall buildings, or canyons can reduce performance.

We are not responsible for service interruptions caused by Starlink or environmental conditions. No refunds will be given for outages beyond our control.

You will be charged for the repair or full replacement cost, which may be deducted from your deposit.

Yes. Cancel 48 hours before pickup for a full refund. Cancellations within 48 hours may forfeit the first day’s rental fee.

Yes. Contact us for custom pricing and availability